Inertia Group, Inc. Blog

Inertia Group, Inc. has been serving the Florida area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Top VoIP Features Make Switching a No-Brainer

The Top VoIP Features Make Switching a No-Brainer

Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What does hosted VoIP bring to the table, and how can you leverage it to your organization’s success?

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How VoIP Can Help the Business that Adopts It

How VoIP Can Help the Business that Adopts It

For all the communication services and tools available to businesses nowadays, the telephone remains a staple in everyday processes—despite it often being difficult to manage and expensive to maintain. This is largely because today’s technology enables businesses to use a telephone system that exceeds the capabilities once provided by telephony, for a far more manageable investment.

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Is 2021 the Year Your Business Embraces VoIP? (It Should Be)

Is 2021 the Year Your Business Embraces VoIP? (It Should Be)

Since its widespread adoption, the telephone has proved to be a hugely beneficial tool for businesses of all kinds… despite the considerable costs that it can incur. Fortunately for your business’ budget, however, there is a far more cost-effective means for you to enjoy the benefits of telephony: VoIP, short for Voice over Internet Protocol. Let’s go over some of the reasons why VoIP is just a better option for any business.

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Why is VoIP Seen as Such a Great Business Solution?

Why is VoIP Seen as Such a Great Business Solution?

Voice over Internet Protocol, or VoIP, is a common business communication solution nowadays… but it is still possible that you aren’t aware of what VoIP is and the many benefits it can deliver to your operations. To remedy this, let’s briefly review the concepts behind VoIP, and how your business can embrace them to its advantage.

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Today’s VoIP Platform is Completely Customizable

Today’s VoIP Platform is Completely Customizable

A business has to have a telephone system. It is the simplest and most utilized method of communication. Many businesses, however, have to consider many variables before choosing theirs and it adds up to a lot of confusion. They need to take into account the cost, yes, but also the feature set, and the phone system’s ability to support much-needed mobility. Today, we will tell you about an option that checks all the boxes: a hosted VoIP system.

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Tip of the Week: Three Ways to Improve Remote Meetings

Tip of the Week: Three Ways to Improve Remote Meetings

Remote work has certainly shown its utility over the past months, but despite this there are still many businesses who struggle to effectively run remote meetings. As remote meetings aren’t likely to phase out anytime soon, we felt it would be helpful to offer some tips to help make these meetings a little smoother for all involved.

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Tip of the Week: How to Effectively Communicate with Your Clientbase

Tip of the Week: How to Effectively Communicate with Your Clientbase

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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When Working Remotely, VoIP is an Indispensable Tool

When Working Remotely, VoIP is an Indispensable Tool

With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.

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VoIP Can Replace Analog Phone Systems

VoIP Can Replace Analog Phone Systems

It’s true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can help your business be more efficient and productive. 

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